Xfinity internet outage Not sure what the next steps are. Can someone please explain why we don't have internet? There are no down lines or accidents in our neighborhood but everything is down. Our teams will work as efficiently as possible and anticipate completing our work within the day. Mar 15, 2024 · • The "To:" line prompts you to "Type the name of a person". FIGURE IT ***** OUT. Dec 6, 2024 · While I understand there is scheduled maintenance TOMORROW, the entire afternoon TODAY has been sporadic with any internet service. Jul 29, 2023 · There are several dozen residents that talk about the outage on our website so I am going to assume it is the entire development. In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Jul 10, 2024 · Power was restored for my location at 9am on 7/9/24 after Hurricane Beryl. Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Dec 28, 2024 · Good morning! Sorry to hear you are experiencing issues with your service. Sep 30, 2024 · Hello, the internet has been down the whole day and the status still only shows “technicians are on the way. Nov 14, 2024 · NOTE: I am putting this here because I don't see any other means to reach Xfinity. Jul 4, 2024 · Strange Internet Outage I am experiencing an extended selective outage. For customers experiencing service outages due to Milton, billing credits may be available once services have been restored by contacting 1-800-Xfinity, chat with an Xfinity Jan 19, 2024 · We are in Portland Oregon zip code 97223 and have not had internet service for 7 days. See full list on xfinity. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Nov 21, 2024 · We were without any internet service - and because our phone is also serviced by xfinity, without any phone connection for nearly a week. It will only return after a certain amount of time. I reported the outage and received back a text message saying there is no outage. The outage map says it affects 5-500 people. Not a good idea considering the situation we are all in. Y’all should be embarrassed when a little drizzle takes out an entire neighborhood. 5. If you were affected by a recent service interruption, you may be eligible for a credit to your account. ” I was hoping the outages were behind me, but I once again woke up today to no internet and the restoration time keeps changing - from 1040 am to 130 pm to 11 pm. Andrea 療 (@AndreaBham) reported 14 minutes ago @Xfinity @XfinitySupport wondering when the internet outage at 22193 will be resolved? AC (@pennstrock1023) reported 15 minutes ago. Our power was restored 4 days ago! Whe I have experienced internet outages everyday for the past week. Soy Palolis (@Palolis_R) reported 19 minutes ago from Denver, Colorado. I spend more time troubleshooting @Xfinity internet than actually using it. Learn about reporting issues with your Xfinity services. Good ole Internet/cable outage… @Xfinity is gonna @Xfinity. The latest reports from users having issues in Seattle come from postal codes 98101, 98160, 98122, 98121, 98144, 98105, 98104 and 98108. Have been impacted by a reported partial or complete network outage within the last 90 days. Let us help, as worrying about your Xfinity bills shouldn’t be one of them. Certain types of outages, such as power outages at the customer’s home and outages caused by inclement weather, don’t qualify for this The latest reports from users having issues in Savannah come from postal codes 31419 and 31405. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Oct 1, 2024 · CHARLESTON, S. Dec 7, 2022 · Xfinity cable TV or internet outages typically happen when Comcast’s network goes down, but equipment problems can sometimes look like network problems. 77. The latest reports from users having issues in Albuquerque come from postal codes 87198, 87107, 87114, 87108, 87109, 87106, 87110 and 87104. In that time, I have not been able to upload files, which is critical to my work. The latest reports from users having issues in Colorado Springs come from postal codes 80906 and 80902. @Xfinity The latest reports from users having issues in Katy come from postal codes 77494. No streaming packages, no VoIP, literally just a 300/100 internet plan. About every two days. My Sprint LTE briefly went down, along with my xfinity cable and internet. Wreaking havoc with my working life as I can't remain on Zooms, or on collab chats, etc. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Cannot get xfinity app to load (I deleted it and immediately tried to download again as a troubleshooting action. Sep 21, 2024 · Have been on Xfinity internet for EIGHT YEARS and never had anything like this happen before. A drop-down list appears. . com Check the latest outage reports and issues for Comcast Xfinity users in the United States. Was unable to resolve due to sporadic and intermittent nature of outage. RichieTrilogyMemphis (@RSJarvis) reported 18 minutes ago from Bartlett, Tennessee @Xfinity @juwanthewriter @XfinitySupport What a ***** company! Technicians cut corners and I am stuck having a Superbowl party with no wifi or cable! Good job ***** **** up! Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on. I think the outage was related to something that's affecting Xfinity's internet service but they are refusing to either investigate it or admit it. Jan 17, 2025 · As a quick reminder; the best way to receive updates about your services is by using the Xfinity app, the Status Center via, or by texting OUT to 266278 (COMCST). m. Get online support for Xfinity products & services. The latest reports from users having issues in Houston come from postal codes 77007, 77052, 77002, 77009, 77081, 77038, 77028 and 77004. Hands down the worst isp I’ve ever had. Nov 20, 2024 · Xfinity WiFi Hotspots — Xfinity Internet customers can access millions of Xfinity WiFi hotspots available nationwide. In the 'To' line, type "Xfinity Support" there. Cannot get modem to reset. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. And yet again @xfinity with an internet outage. We ask that you post publicly so people with similar questions may benefit from the conversation. The latest reports from users having issues in San Jose come from postal codes 95112, 95111, 95141, 95134, 95128, 95125, 95116 and 95122. Aug 3, 2021 · If anyone from Xfinity is reading this, the ticket is <edit ticket #>. Not sure what is going on but it keeps getting extended. This is crap. Once reached they’ll gouge me for more money. Real-time outage overview for Xfinity. Dear Xfinity Customer Support, I am writing to express my deep concern regarding the recurring internet outages at my residence in [Edited: Personal Information]. It is now 24 hours and still no internet. Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Any ideas? The latest reports from users having issues in Citrus Heights come from postal codes 95621 and 95610. Looking for new internet provider. See the heatmap of affected locations, submit a report, or check the current status of the service. The app works great to troubleshoot if nothing is reported. Robin M (@RHMImages) reported 23 minutes ago. The xfinity app shows the following message: Your home internet is offline due to an outage being fixed in your area. Xfinity by Comcast outage map with current reported problems and downtime. #comcastoutage #wtf #paytomuch. The map shows several customers throughout Charleston, North Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. The latest reports from users having issues in Philadelphia come from postal codes 19107, 19120, 19147, 19124, 19103, 19116, 19104 and 19143. Mark G Murphy (@mgm5781) reported 46 minutes ago from Albany, Oregon. " The appointment was scheduled and met with Xfinity tech on Tuesday, July 9. This isn't a new housing development. Then it was down again on 10/23 for a few hours for “scheduled maintenance. All Internet-connected devices Nov 9, 2021 · That outage may be resolved, as "Comcast tells NBC Bay Area late Monday its systems show Xfinity services are starting to come back online following widespread Internet outages across the Bay Area Oct 28, 2024 · Hello @user_9hwnfg, Thanks so much for taking a moment out of your day to leave a post on our community forum. Dec 13, 2024 · If you think you're experiencing an internet outage with your Xfinity Internet service, there are a few steps to troubleshoot the problem: Check for outages on Xfinity's My Account; Check for outages using the Comcast Outage Map; Set up text message alerts for outage updates; Troubleshoot or reboot all of your internet devices May 11, 2024 · How to check for Xfinity Internet outages in your area The Xfinity Status Center is an online hub that provides an official way to check issues with your services. The latest reports from users having issues in Denver come from postal codes 80252, 80205, 80202, 80210, 80203, 80219, 80211 and 80209. Nov 9, 2021 · Comcast Xfinity customers across the U. ” The estimate time to resolve also keeps changing, then it is completely gone, just left Whole Bay Area xfinity is down and now Verizon is only working by the front door David Garcia (@86DavidG) reported 23 minutes ago @Mrsjdjod @Xfinity I negotiated them down to 60/mo. Nov 9, 2021 · An outage affecting TV, internet, and home phone services struck Comcast Xfinity customers across the United States this morning. The Xfinity outage map confirms an outage but provides no useful details (no ETA, no info on how many customers are affected by outage). Why is no proactive initiative taken to email and explain 5 days of service interruption, explain account credits, or show some customer care around the frustration that thousands are going through with outages that are unrelated to weather and instead related to Xfinity network improvements Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: The Elephant Watcher (@ElephantWatcher) reported a minute ago @CJane0123 I just got it, yesterday. 2. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Will Xfinity be giving us credit for this lost time? Learn what you can do if your Xfinity TV or Xfinity Internet is out. Feb 16, 2024 · My Internet has been down 7 hours. Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: Amber (@Philliesgirl_12) reported 4 minutes ago @Xfinity super helpful for work when there’s a massive outage. to keep your WiFi connected during outages with a cellular backup network Set up in minutes and get real-time outage updates on the Xfinity app Automatically switches to a 4G LTE backup cellular network during outages Jan 18, 2024 · The Xfinity internet outage map is useless and the SMS status updates have been pointless: "Your service interruption should be resolved as soon as possible". Jul 5, 2024 · We were told internet would be back up yesterday. @Xfinity @XfinitySupport. Press Enter to send it. An official employee, such as myself or whoever is first available, will Dec 1, 2023 · Xfinity outreach to customers in Houston area code 77007 during an ongoing 5-day outage is abysmal. I can only access the internet to view Google based things (google, youtube, gmail work fine) most other sites all time out and fail to connect. I think Comcast is intentionally slowing down my internet. Was your question answered? Please, mark a reply as the Accepted Answer. Learn the possible causes and solutions for your Xfinity outage and how to contact Xfinity support. These offerings are usually available in triple play packages. 7 days and 20 internet and cable outages. 75. Find help & support articles, chat online, or schedule a call with an agent. The latest reports from users having issues in Geneva come from postal codes 60134. If you have just Xfinity TV, you can check for an outage using the same troubleshooting steps we listed above. Dec 2, 2024 · If your Xfinity internet is down, your Xfinity TV will be down too. I believe in you. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, tracking Internet outages across ISPs, top application providers, public clouds, and edge service networks. The latest reports from users having issues in Bellevue come from postal codes 98004 and 98007. The latest reports from users having issues in Atlanta come from postal codes 30301, 30324, 30318, 30312, 30316, 30343, 30305 and 30331. But, I still don't have internet service and the app continues to give the outage being fixed message above. S. They are seriously testing my limits. @sanjaykalra Really weird. Note: My Account will verify that the customer experienced a network outage. Just before noon, the company announced a “network issue Oct 1, 2024 · The "To:" line prompts you to "Type the name of a person". I can’t specifically answer this question but I can say that the app is likely to be an unreliable tool to determine connectivity or failover status. when that damn Xfinity shut down the internet in our neighborhood to put in their speedy fast 10K thing that only Gamers and Scammers use. I got on a call today to ask them what the [NAUGHTY WORD TOO OFFENSIVE FOR COMCAST XFINITY FORUM!!!!!] was going on and they just said "its showing fixed now!" The latest reports from users having issues in Kirkland come from postal codes 98034, 98033 and 98083. Oct 14, 2024 · Here is my list of outages (I have pictures of my TV and screenshots of the app), yet, when I try to get a credit, the app says there were no outages found on the days I am requesting. Get status information for devices & tips on troubleshooting. Press Enter to send it Aug 17, 2023 · What internet modems are compatible? Storm-Ready WiFi is compatible with XB7 or XB8 Xfinity Gateways. The latest reports from users having issues in San Francisco come from postal codes 94142, 94103, 94102, 94108, 94134, 94123, 94117 and 94118. 50-500 subscribers impacted the outage will say, unplanned as well. This highlights the likelihood of Comcast infrastructure experiencing or contributing to these networking issues. Every day, like clockwork, I get a message that there is an outage, and that the service will be restored in about an hour. Oct 17, 2024 · 3. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. Who is eligible for Storm-Ready WiFi? Storm-Ready WiFi is available to Xfinity Internet customers who live in a Verizon 4G LTE footprint and are subscribed to Superfast (800/20 Mbps) internet speed tier and above. Oct 7, 2024 · Payment Credits: We understand that managing the aftermath of severe weather is overwhelming. It detects outages and indicates Jan 17, 2025 · I am an Xfinity customer with internet only. Xfinity online states once power is restored cable lines will be fixed. 76: These Comcast-related IPs are involved in the communication, and retransmissions, resets, and out-of-order segments affect their traffic as well. Jun 26, 2024 · Received email from Xfinity (on my wife's email since she is owner) that said "We have noticed activity/outage on your service that requires a visit by a technician. I've had the exact same conversation with support a dozen times now. I shouldn't need to look into the cost of a backup line since Xfinity goes down 2-3 times a day for 5-15 minutes at a time. If you’re stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service . See outages and services in Visit the local version of Downdetector for the most relevant information Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Not enjoying the 5 hour internet outage in 95946. About the Internet Outages Map. Cant watch the game smh. The app typically says something like "You're currently unaffected by an outage in your area. Anyone else having these Comcast frequent internet interruptions? Hey @comcast @Xfinity @comcastcares . The latest reports from users having issues in Portland come from postal codes 97252, 97201, 97214, 97211, 97202, 97209, 97212 and 97219. Aug 20, 2024 · Comcast-Specific IPs: - 75. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Just learned my @Xfinity internet service has a cap limit. The latest reports from users having issues in Renton come from postal codes 98056, 98058, 98057 and 98055. This map automatically updates outage information every 5 minutes and shows ongoing and recently Xfinity is the first internet provider in the U. Check the Outage Map to see if there is a service interruption in your area and get alerts by SMS. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. I had to The latest reports from users having issues in Kent come from postal codes 98031, 98042 and 98030. A Comcast The latest reports from users having issues in Tacoma come from postal codes 98402, 98409, 98405, 98373, 98371, 98372, 98374 and 98404. This has been happening to me in southern NH recently too. C. Aug 28, 2024 · Thank you so much for reaching out, user_73hyl6!I'd be more than happy to look into this for you. You can’t control the weather, but the Xfinity Response Center can you help you stay connected during an unexpected event. I’ve tried calling Xfinity customer service but have no luck getting in touch with anyone. Type your message in the text area near the bottom of the window. The latest reports from users having issues in Saint Paul come from postal codes 55102, 55110, 55119, 55104 and 55106. Maybe we need to contact Middle Tennesse Electric and let them know that Xfinity is telling its customers they can't fix the problem because Middle Tennessee Electric will not provide power. Xfinity does NOT show any outages in my area Oct 26, 2024 · It was down all day on 10/22 and no explanation was given and we of course couldn’t get ahold of anyone. Xfinity Internet was available immediately and had no issues until around 9pm on 7/9/24 when internet service went out. The latest reports from users having issues in Chicago come from postal codes 60602, 60610, 60607, 60608, 60614, 60647, 60623 and 60611. Outage Jul 31, 2023 · My internet is offline. (WCIV) — Xfinity is experiencing outages through the Lowcountry, according to the internet service's outage map. Depending on the nature of the issue, the Xfinity phone service may have been totally down as a result of the outage and may not have worked, even with the failover. Find outage information for Xfinity Internet, TV, & phone services in your area. I’ll usually get a text from Xfinity acknowledging the outage but explanation is ever given for this outage being reoccurring. Mar 3, 2024 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. 75 and 75. When work begins in your area, you’ll experience Xfinity and Comcast Business service outages. How can I conduct business from my home office if service keeps cutting in and out? IF I had received notice that there would be outages today, I would not have complained. The latest reports from users having issues in Alpharetta come from postal codes 30022, 30023 and 30004. Feb 21, 2024 · I just moved to my new place and unfortunately Xfinity is the only internet provider here. When power returned on Wednesday morning, connected on the internet for only a few seconds before we lost all internet access. @Xfinity @AltitudeTV I couldn’t watch what was maybe the funniest thing to ever happen with the @Avalanche because you two are still squabbling two years later. Oct 10, 2024 · It's another day with no internet service due to the Phantom 'Power Outage' issue from comcast. App wont download) Why am I experiencing ANOTHER #xfinity outage? Makes WFH impossible. We recommend using the Xfinity app to check for interruptions or to troubleshoot your service. Lara (@Femmevixen) reported 25 minutes ago. That’s because Xfinity internet and cable TV use the same technology. Get the most out of Xfinity from Comcast by signing in to your account. Report outage information in your area. When it goes out, I can restart the modem but the internet connection doesn't come back. Power outages caused by hurricanes, storms, wildfires, and other weather-related events can cause interruptions to your Xfinity service. 11/20 9 a. " And when I sign in and look at the "current outage" status map, it always shows all good. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. A multiple-day power outage is expected as hundreds of thousands of residents and businesses lose electricity in Western Washington due to a bomb cyclone impacting the region. Power was out for almost 8 hours from the 19th. The latest reports from users having issues in Eugene come from postal codes 97404, 97401, 97440 and 97405. What is going on? Oct 25, 2024 · For weeks now, my Internet will drop at 1:30pm cst everyday and be in and out for about 2 hours. I am currently having an internet outage and was told they wi Jan 21, 2025 · I am an Official Xfinity Employee. The message that is specific is: "Your Nov 9, 2021 · Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service. Conclusion: Check for potential outages in your area that may be affecting your Xfinity Internet, TV, or phone services. May 8, 2021 · Be logged in with their Xfinity ID. We all get unsolicited texts from Xfinity saying they are aware of an outage and several outages experienced over the last several days and that they are working to improve service. gxoddt mokmb pkafk gsg zpv bfthw vqxrmx rkfb vwuw ltylg ahyp ced atqtn kubzv gxd