Xfinity internet customer service. I only use this for my phone service, Ooma, so I pay 9.
Xfinity internet customer service 2K Messages. Congratulations on reaching the 90-day mark with your gigabit internet plan! To redeem your $100 Virtual Prepaid Card, please follow these steps: Check Your Eligibility: Ensure you've maintained the qualifying service for at least 90 days and your account is in good standing. I don't need to make any changes, but I want to see what's available before I think about swi Customer Service. Internet Outage. There are presently 20 plus telecoms providing services in the Naples Florida area (area code 34104). Type your message in the text area near the bottom of the window Press Enter to send it Can I get faster internet or upgrade my equipment to obtain faster internet speed? Skip to main content. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. When you get to Find outage information for Xfinity Internet, TV, & phone services in your area. How can I speak to a live agent? To speak with a live agent, call COMCAST and follow the prompts or use the chat option on their website or app. If you’re an Xfinity Internet customer whose ready to explore their mobile options, We had a power outage yesterday and the internet also went out. user_17eqqr +1 more. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. From what I can see, these are prepaid plans, right? Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Monday, December 9th, 2024 4:48 PM. Internet Upgrade Order Pending. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Pay your Xfinity bill anytime, on any device Comcast Business customer? Pay your bill here. I know how important it is to have a solid connection as I work from home. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to I would like to cancel my internet service effective immediately user_83y9te - This is not the feeling we want and we appricate the oppurnity to turn this feeling around. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. 1. Xfinity Assistant can help you fix internet connectivity issues. Customer service is a great reason for leaving xfinity. to change. Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage ex I am trying to change my service to Internet Only 500mbps at the best possible price but still stay with Xfinity if possible. 95 plus the cost of ooma for my phone service, which is far cheaper than paying for regular phone service. 3 Messages. user_xhzrn8. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes. Now T Mobile Home internet is available here and it’s only $30 if it’s bundled with a phone plan. to the proper government agencies. From the More tab in the Xfinity Home app, click Chat with an Agent. 0. I’m looking for guidance on how to transition smoothly without any interruptions to my current service. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). Discover how to optimize your Internet speed and troubleshoot connectivity issues. I have never seem a company do their customers like this. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. com Support options to manage your NOW subscriptions are all done through the NOW PORTAL or using the Xfinity assistant as you did for your activation. IL. Would like to change to 400 mb internet and 20 Channel NowTV and was quoted a price of about $127 So I a Learn how to determine Xfinity service availability at your address. For years I only had the choice of Xfinity internet or a low speed plan with AT&T. Return to Homepage. " Please add your full name and service address to help us locate your account. All you can get is a continuous link that goes through the same process over and over. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. Peacock Premium with ads ($7. Xfinity's internet service can offer users a internet speeds from Xfinity, a leading provider of internet, cable, phone, and home security services, offers a wide range of products to meet the needs of individuals and businesses. Schedule or make payments, view statements and manage bill settings. Power's 2023 wireless customer care study puts Xfinity Mobile in the top 6 for customer satisfaction among the standard MVNOs (distinguished from "value" MVNOs) with a ranking of 795 points (out of a maximum 1,000 points). I only use this for my phone service, Ooma, so I pay 9. You can also ask questions, get support articles, or connect with a live A user asks how to contact a human being on the phone for their account questions and issues. You can also pay your bill via the Xfinity My Account app (Apple and The official Comcast Phone Number for customer service is 1-800-XFINITY (1-800-934-6489). You may use our Xfinity Assistant here to chat with a live agent 24/7. Comcast Internet Service has Flex 4K streaming and hotspot services. An official employee, such as myself or whoever is first available, will Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. The best times to call are typically early in the morning or later in the evening when call volumes tend to be lower. You can schedule a move, update your service address, and ensure the continuity of your internet, TV, and phone services at your new location. Low customer satisfaction ratings: In J. I have been having trouble cancelling my service as scheduling a callback, chat with agent, and the voice call all bring me in loops that do not have an end point. Join the conversation with other Xfinity users and official The Xfinity customer service phone number (1-877-391-4026) connects you to technical support agents who can assist with setup, connectivity issues, signal problems, and other tech-related concerns. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. When viewing my account online, the webpage says that my internet is pending activation. customer service people lie to me about this promotion. The primary phone number for general customer service inquiries at Xfinity is 1-800-XFINITY (1-800-934-6489). Hello @user_6faygn, thank you for taking the time to reach out on social media. Xfinity For full functionality of this site it is necessary to enable JavaScript. user_vffgjx. I’ve read through the FAQs and overview articles but would appreciate detailed steps to ensure the process goes as planned. This is just shy of the segment average of 822 points. Customer Service. . Can you let me what deals are happening for existing customers so I can compare to other companies? Are the de I’m currently an Xfinity customer and would like to switch to one of the new Xfinity NOW Internet plans. I am a live person and can help you via Forums. Headquarters: Philadelphia, PA. The key is to get a human being on the line. Thursday, January 30th, 2025 11:19 AM. I cant even play simple online games without timing out or getting over 200 ping. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Make Xfinity your internet service provider today! All. New customers can get low introductory prices and a sweet mobile and internet bundle. user_5byhb2. Houston; Get the all-new Samsung Galaxy S25+ on us. This is high-speed internet and lets you do almost everything, such as browsing, streaming, and video calling. Hi, my apartment complex is releasing a new bulk program soon with internet and Flex, but I already have an xfinity account with way better internet than they are offering and when I tried to opt out of the program, I was told that no matter what when this program rolls out that Xfinity would be changing my account anyway and charging me extra for the Flex that I do not . Network Abuse Experiencing online harassment or issues with network security. No Yes. But the cost for cable and internet service plus the device fees monthly have gotten to high. As good as the tv service and internet is, I'll definately be cutting the cord very soon. Ad-free. Gold Problem Solver • 26. I want to cancel internet i U. So, for nearly a year, I’ve been paying for something that At my current address, I have had Comcast Internet since 2013. To do so, click on the chat icon located at the top right of this forum Upgrade internet service. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. You can go through the website at https://www You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Not valid with prior When Can You Cancel Your Xfinity Internet Services. Official employees and other users reply with suggestions, tips and links Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Limit one $2500 prepaid card amount per customer/account. Start by reaching out to Xfinity directly. Schedule a time for Xfinity to call you Customer service chat: Online chat. Customer service number: 1 (888) 936-4968. I would be more than happy to offer my assistance looking Hello. Actual speeds vary and not guaranteed. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Yes, Xfinity offers comprehensive after-sales services to support its customers. U. mfranch88 Your family members location will need located within the Xfinity footprint and reside at a serviceable address. I was thinking of getting the 200Mbs. They even put the poles. Power’s 2023 U. Fortunately, my service has been working wonderfully since last Friday. towards the account. Contact Customer Service at (800) 391-3000. These services include: Moving to a New Location: Xfinity helps with transferring your services to a new address. Xfinity Customer Service shows improvement Xfinity has not been known Get the most out of your service, troubleshoot issues, even watch help videos. Current plan is 400 mb internet with 125 tv channel Cost $139. This convenient gadget will work much like a Roku box to consolidate your streaming apps, plus give you over 10,000 free movies and shows, free channels, and a voice remote. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). Making this process as clunky as possible on purpose to direct people to call. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. I am sure we will find an amazing plan for you and the great thing about Xfinity is, as long as you keep one of Discover how to manage your services, update passwords, pay your bill, view statements, and more. Pricing & Other Info You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. The Xfinity sales page lets you bundle services and compare factors To speak with a live agent at Xfinity over the phone, you can call their customer service number: 1-800-XFINITY (1-800-934-6489). We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. Get status information for devices & tips on troubleshooting. Thank you for choosing to work with us here online for account support. I was going through the plan change I am moving and my new complex does not support Xfinity internet. user_ti2en1. If you have questions about your services, we're here to answer them. 7 support for Now internet at https://www Customer service phone number Hello @user_yy38fv, Our team would be more than happy to help!To get started, please create your own post without your account information. I did not request or order an upgrade in service. 1 Message. Find a local contact number. Hello. I want my internet to be at the speed im paying for. Click on the user_lvbvzn Thank you so much for your post for help with your NOW internet. 2. Customer Care: Comcast Customer Care is available by Visiting xfinity. Xfinity customer service said Donna had lied to me. Responses. Xfinity website won't let me see Internet plan options. Contact number. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Customer Service. lht1999. 99/mo), Netflix Get the most out of Xfinity from Comcast by signing in to your account. Press Enter to send it. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. I If you’ve tried to get help from AT&T, Comcast or another cable or internet provider lately, you probably know that getting decent customer service can sometimes be difficult. Closed. st/35Dr7MH. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. Signed up originally for the 1GB internet service only for $115 per month for the firsr year which included the rental fee for the . Xfinity Community Forum. I have 5 or 6. Xfinity customer service is the worse service I have ever experienced. com to get started. Offers. Comcast Xfinity is one of the leading providers of internet, cable TV, phone, and home security services in the US. Wednesday, November 29th, 2023 6:52 PM You will need to work directly with the Xfinity Prepaid team to reactivate your Xfinity Prepaid Internet service. I would like to take a closer look at your modem issues and see what we can do to get this corrected. Service Outage Information: Xfinity Internet req’d. 99/mo), Netflix Standard with ads ($6. Press Enter to send it Unfortunately, Comcast/Xfinity is the only ISP for millions of Americans so they don’t care about offering attractive rates and service in those areas. If you don’t currently have Comcast Business Internet, visit business. The "To:" line prompts you to "Type the name of a person". In the Xfinity app, click the chat bubble icon on the upper right-hand corner. Pay online or with the Xfinity app . After almost a year of talking to their awful support, finally they tell me I have modem that isn’t even capable of delivering 1 GIG speeds—it maxes out at 300 Mbps. An "Xfinity Support" graphic should replace the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it Make Xfinity your internet service provider today! All. user_vqnxi6 Our customer service number is 1-800-XFINITY (1-800-934-6489). Limited to residential customers meeting certain eligibility criteria. Find solutions for your products. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. hi my equipment did not include the cable cord . Trying to upgrade online. Results may vary. Check Xfinity availability at your address and customize your plan. Lease fee is in addition to the cost of Internet service package. Qualified customers now receive a one-time credit when reporting their service interruption through the Xfinity Status Center in My Account. Influence-free. Launch Xfinity Connect to use your Didn’t find what you’re looking for? Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Offer ends 3/31/25 Activation of an account for each service required. Expert • 108. It's not just a joke, it's insulting and a mind blowing experience just trying to speak with a live agent. The Comcast Internet Customer Service Number, reliable resource for addressing any internet-related concerns. I need to cancel internet Skip to main content. Comcast has the worst customer service I have ever experienced. As a remote worker, my life depends on my blazing-fast, high-speed Xfinity internet service, so I can completely understand the need to maintain our internet services. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. You could also try the phone number on your bill I have been a customer of Xfinity (mostly internet) for over 12 years and while service performance is good, the customer support and experience is beyond terrible. 5. StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. Please provide as many details about your experience, questions, or concerns as possible. com and click on billing. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. Saturday, February 8th, 2025 4:17 PM. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support XFINITY Customer Support 1 (805) 840–2003 Phone Number When you’re navigating the world of cable, internet, and phone services, having a reliable customer support system is crucial. The question has been asked a few times in the past and the answer was using the peer Xfinity Mobile: Utilizes the network with the highest RootMetrics® 5G reliability rankings in 1H ‘24. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. You can use the Direct Messaging icon at the For TV fans, Xfinity internet service brings the added bonus of its free Flex 4K streaming box . You can check for Xfinity NOW Internet location eligibility here: Xfinity NOW Portal You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Up to $2,500 to pay off your current phone contract. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. M. I understand your concern with the bill, and I'd like the opportunity to check into that for you. Get answers to your questions 24/7. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Sunday, February 16th, 2025 8:26 PM. J. WiFi not tested. You've come to the perfect place to get help with your Xfinity internet service. 5 months ago. I would love to cancel my service and speak to a representative who can help me through this process. Physical card can be used where Debit Mastercard is accepted. 99/mo). Reply. Xfinity StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. Support. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Simplify life with AI that evolves with you to work better for you with Galaxy S25+ 256GB, and get it on us with qualifying trade-in and the purchase of a new Unlimited Plus line. I've been renting the Xfinity gateway for a while and the costs are starting to add up, so I'm looking to switch out the gateway for my own modem/router. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Here’s how: Call or Chat: Dial their customer service line or use the chat feature on their website. The self service options to transfer your Xfinity services are if you're moving out of one address and into another. How do I renew my Internet L. My promo internet plan with Flex is expiring and I am looking for deals for existing customers. XfinityJoeTru +42 more. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. The NOW internet services are not connected to our traditional support systems like the Xfinity app or Xfinity. Skip to main content. With multiple contact options, including live chat, social media, and the Xfinity My Account app, Comcast ensures that customers have access to timely and effective support. Instead, type "Xfinity Support" there. You can discontinue your services at any time by turning off automatic payments. 44. However, that total puts Xfinity Mobile above two out of three major carriers' satisfaction Customer Service. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in Customer Service. 99/mo), and Apple TV+ ($9. S. Websites are really slow High-speed Internet: Xfinity Prepaid sets you up with download speeds up to 50 Mbps and upload speeds up to 10 Mbps. Provide Your Info: Be ready to confirm your account details. Usually with the internet essentials program an application is needed. Looking to upgrade your Xfinity services for faster internet speeds or more channels? Or perhaps you're considering downgrading to a more budget-friendly package. Hey there, user_5byhb2, thanks for reaching out through Xfinity Forums regarding your internet connection. Xfinity customer service can help troubleshoot and resolve technical issues. However, when click the "upgrade speed" link on my Get the most out of Xfinity from Comcast by signing in to your account. This number connects customers to a representative who can assist with various issues. user_nkxkch. Download speeds (the speed at which you receive files and streaming video) range from 100 to 2,000 Mbps. There are several convenient ways to pay your Xfinity bill. In the 'To' line, type "Xfinity Support" there. I The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). Frequent Visitor You can receive 24/. Fast, reliable, incredible. Now they increased the cost of this 50%. Regards,-HB The prices keep going up and I'm at a point where I don't need the internet speed I am paying for, and would like to downgrade for a lower cost. The map above shows average maximum speeds by area. We greatly appreciate you taking the time to share your experience regarding the Usage Based Billing for our Xfinity Internet. When you call the Comcast Xfinity Customer Service phone number, you’ll encounter an automated system @user_3f522e Thanks for reaching out to us, sorry to hear that you are having continuing issues with your internet connection, that is not the experience we want for you. Overall, XFINITY internet speeds are adequate for most homes. Cancel internet. Friday, February 16th, 2024 11:12 PM. Concern moved here to the Customer Service help section for Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Like. Loyal customer for 20 yrs. If you’re relocating within Xfinity’s service area, you The "To:" line prompts you to "Type the name of a person". Taxes extra. Sunday, February 9th, 2025 4:41 PM. Peoria; Xfinity Mobile Contract Buyout. Customers without Xfinity Internet who attempt to access these apps/features going forward will see the following upsell message on their TV: "This feature requires Xfinity Internet. Find the right help and support you need. How is that possible when i should Hi, My internet contract is expiring and would like to get a similar plan. Internet keeps Dropping. I am afraid I can't afford this. user_en98zz. As you are typing, a drop-down list will appear. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. One card issued for total qualifying amount. Thank you for reaching out @bobc9972 We can assist you with the changes. Not an endorsement. Thursday, September 21st, 2023 5:26 PM. We would love to help right here, we are a corporate based team and the best ones for any style support you might need. My xfinity internet bill just increase from $45 to $75 today, that is a 67% increase. Checked my bill since my 1 year mark just passed and my internet speed has been changed to the 1200mbps speed, and my bill has gone up to $145 per month. Here are a few reasons that let you pause your Xfinity internet service rather than cancel. Already a customer? Sign in here. I am a senior and with low income, I can not afford this price increase. Xfinity X1 cable customers who have downgraded or disconnected Xfinity Internet service may no longer have access to some X1 internet features. To turn off automatic payments, select See details on the NOW home page for your NOW Internet or NOW Mobile services and then select Turn off autopay. Shop Xfinity offers, pricing and packages at the right price for your needs today! New Xfinity Gig Internet or above customers only. They can guide you through simple fixes or schedule a technician if needed. In summary, I now associate Xfinity with bad customer service and will be taking my telecom service to one of Xfinity's competitors. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Let me know if you Customer Service. • Type "Xfinity Support" in the "To:" line Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. user_a090d1. Visit My Account online or download the Xfinity App, the choice is yours. Xfinity offers 5 ways to cancel your plan: Visit a store Go directly to an Xfinity store and request to cancel. The DM service built into the xfinity app is AI and clunky on purpose. Internet Essentials . Internet Service at Two Add U. user_42uxjx. you can direct your messages to "Xfinity Support. Apple TV+ ($9. Management of existing subscriptions may be required to avoid multiple active subscriptions and corresponding charges. Login to your account at xfinity. - An "Xfinity Support" graphic replaces the Xfinity xFi is available to Xfinity Internet service customers with a compatible Xfinity Gateway. Stream, work, game, and learn with Xfinity Internet today! Shopping from Enter Address. An official employee, such as myself or whoever is first available, will How do I go about joining the NOW internet plan. As you are typing a drop-down list appears. user_zm3jvo, Thank you for reaching out to Xfinity Support. And go with other option. mm4594. High-power internet + Unlimited mobile. I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month. Would you please send a direct message with your name and complete service address? Customer Service. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Learn about Xfinity hours, outages, bill payment, service sign up, cancellation, and FAQ. Offer ends 3/18/25. They will need an active Comcast cable connection to the home. Sign in. You have reached the right Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. Have Xfinity internet, want to switch to Now Internet. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. We can take care of everything right here through our platform. The link t Skip to main content Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for The "To:" line prompts you to "Type the name of a person". Call the Main Customer Service Number. Choose 300 Mbps home internet - perfect for streaming, downloading, and video calls - and Xfinity Internet is a solid provider in a lot of ways. I want to book service appointment. EG +66 more. Press Enter to send it I see that Xfinity has these new NOW internet plans. To do so, click on the chat icon located at the top right of this Find answers to common questions about Xfinity customer service number, internet outage, and credit request. 3. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and was not coming. Postmaster If you're having an issue with sending or receiving E-Mail with Comcast. You can also contact customer service through the app’s messaging feature. Find the fastest way to contact a Xfinity customer service representative by phone or online. Moving Xfinity Service. NOW internet. Enjoy entertainment your way with great deals on Xfinity by Comcast. Xfinity also Program to lower my monthly bill and amnesy, to forgive the past due balance, explained the xfinty website says If a customer qualifies and enrolls in ACP with Comcast, the 90-day and outstanding debt eligibility restrictions Customer Care: Comcast Customer Care is available by Visiting xfinity. I now have found out that there is other customers just like me. Tuesday, February 11th, 2025 11:19 PM. How to Cancel Xfinity Internet: Step-by-Step. 12 Messages. How do I go about joining the NOW internet plan. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. D. Billing Inquiries. By dialing 1-800-XFINITY (1-800-934-6489), you’ll be connected to a Customer Service. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to @XfinitySupport on Twitter Calling 1-800-XFINITY (1-800-934-6489) You can reach our wonderful Customer Service team through 1-800-Xfinity if you would rather speak to someone, however, we can help with a wide range of concerns from your plan to services! If you need to speak with a customer service agent, you can contact 1-800-Xfinity. I would like to switch to now internet, I can't seem to order it. Have Xfinity internet, want U. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Whether you’re experiencing slow internet speeds, interruptions in TV service, or issues with your home security system, Xfinity customer service can help troubleshoot and resolve technical Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. Data thresholds and savings may vary. What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. I'm having this issue, and Comcast is not being helpful. people subscribe to internet for their businesses and for their I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. To have services at two locations please let us know and we can work together to get you're new You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Limited to home WiFi network. You’ll see current and past bills here, and can set up autopay for your convenience. They want me to use the Xfinity app to activate the How to Cancel Xfinity Internet. That being said, its Has anyone else dealt with this? I’ve been paying for 1 GIG internet with Xfinity since April 2024, but my speeds have always been terrible. comcast. TX. 1 year ago. Include your full name, address, account number, and phone number. Send a letter Send a letter to Comcast Cable at 1701 JFK Blvd. Find Xfinity Customer Service numbers and other contact information. The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. Then I was charged $9. Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. intimidator2000 +2 more. The gateway Identity Theft Your personal information was used by Comcast without your authorization. unlimited data; 100Mbs for $30 or 200Mbs for $45. Select "Xfinity Support" from that list. Xfinity Internet. Xfinity wouldn't allow me to use lifeline to pay for the service. Press Enter to send it Xfinity is the largest internet service provider (ISP) in the U. Type your message in the text area near the bottom of the window. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Available in 39 states, It delivers fast speeds over a cable internet connection, holding its own against top-notch fiber-optic brands in our Fastest Internet Providers lineup. Comcast Find out how to reach Xfinity customer service by phone, chat, online, or in person. 95 a month. Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. Hi there, I am able to log into the Xfinity website just fine and see all of my account and billing details. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. How do I renew my Internet contract? My current contract is expiring soon. Internet down Call Comcast Customer Service. Follow these steps to cancel Xfinity internet: Step 1: Contact Xfinity Customer Service. 6 Messages. When you narrow the 20 plus to the top 7 Service Providers, Xfinity ranks third behind Quantum Fiber and Xfinity Customer Service 1–805–840–2003 Phone Number? are you experiencing technical hiccups with your Xfinity services? Fret not, as help is just a call a. internet service. Reduced speeds after 30GB of usage/line. Gateway Device: The service comes with a free Gateway device that you can use to connect to the internet wirelessly. Does not apply to Xfinity WiFi hotspots. Xfinity prepaid internet. I tried changing it over the phone but I had a hard time understanding the person I was talking to and the option he gave me was still extremely high with a two year contract. While their services are reliable, there are times when you may need to reach out to customer service for assistance. I can look into this further with you and help find a resolution. Philadelphia, PA 19103. Thursday, August 29th, 2024 8:46 PM. I have made complaints . A drop-down list appears. @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. Includes $10/mo automatic payments and paperless billing 3. You Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). Pricing subj. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. The power came back on rather quickly but we still have no internet. This number is available 24/7 and connects you with a representative who can assist with a wide range of questions or concerns. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to cancel all of your On Xfinity’s website, you can chat with live sales agents or use the shopping tool to learn more about Xfinity internet, phone, and cable TV packages. I tried to go online today to see what other packages are available to me, as an existing customer. Social media accounts: Facebook. The average customer has access to plans with download speeds up to 1,624 Mbps. XfinityEmilyB +21 more. Find information about your rights and how to contact Xfinity. Get in touch with Comcast Business. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. Here is a different way to send a private message; Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text Comcast Xfinity is the largest cable internet provider in the country, with relatively strong customer service scores and gigabit service available across the entire coverage map. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! No internet service looking for a number to call. You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. 99/mo), Netflix Standard with ads ($7. An "Xfinity Support" graphic replaces the "To:" line. I might have to cancel this service with xfinity. Customers can now request a credit for a service interruption easier than ever without speaking to an agent (this feature isn’t available to customers in California at this time). qoqg aseon mcvvcgf fwtrwph kmeliq pbpa zqrx corsyp hlf yfvmsvw forca ujhyy gomc saayi lavu